Privacy and Security All services provided in our store and on the website www.solastabeautylabs.com.tr are owned by VALIEL KOZMETIK ANONIM SIRKETI and operated by our company. Our company may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected, and how this data is protected.
By filling out various forms and surveys on Membership or our Store, members provide some personal information (such as name, surname, company information, telephone, address, or email addresses) to our Store as required by the nature of the business. Our company may send campaign information, new product information, promotional offers to its customers and members at various times. Our members can make choices about receiving such information when they become members, or they can change this choice from the account information section after logging in as a member or notify via the link in the informative message received. During the approval process via the Store or e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we made with our members. For the identification of system-related problems and for the rapid resolution of problems or disputes that may arise regarding the service provided, our company records the IP address of its members and uses it. IP addresses can also be used to identify users in general and to collect comprehensive demographic information. In addition to the purposes and scope determined by the Membership Agreement, our company may use the requested information for direct marketing by itself or in cooperation with third parties. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user or information related to transactions made through our Store can be used in various statistical evaluations, database creation, and market researches without disclosing the identity of our members, in addition to the purposes and scope determined by the "Membership Agreement". Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, to take all necessary measures and to show necessary diligence to ensure and maintain confidentiality, to prevent the entry of confidential information or any part thereof into the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is not stored in any way in our system. There are two things to pay attention to when you enter the transaction process to understand that you are on a secure site. One of them is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in accordance with the sales transaction process and the instructions given. Information about the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for query independently of our shopping sites. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, the possibility of third parties obtaining this information under any circumstances is prevented. The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for first-time customers ordering from our shopping sites, it is necessary to confirm the accuracy of financial and address/phone information in order to proceed to the supply and delivery stage. If necessary, the credit card holder may be contacted or the relevant bank may be contacted to verify this information. You can only access and change all the information you provided when you registered. If you keep your membership login information secure, it is not possible for others to access and change information about you. For this purpose, membership transactions are carried out within the 128-bit SSL security area during membership transactions. This system is an internationally unbreakable encryption standard. Internet shopping sites with a hotline or customer service that provide open address and telephone information are more preferred today. In this way, you can get detailed information about all the issues on your mind and get healthier information about the reliability of the company providing online shopping service. Note: We recommend paying attention to the presence of the company's open address and phone on internet shopping sites. If you are going to shop, note down all the phone/address information of the store where you purchased the product before shopping. If you are not confident, call before shopping to confirm. All our online shopping sites belonging to our company have all the information about our company and the location of the company stated.
MAIL ORDER CREDIT CARD INFORMATION SECURITY The identity and credit card information you will send to us by mail-order method will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against any objections that may arise from the bank regarding the possible withdrawal of money from the credit card and then destroyed. Since you can naturally object to the withdrawal of any amount from your card and prevent the payment of this amount, it does not pose a risk. THIRD PARTY WEBSITES AND APPLICATIONS Our store may link to other sites within the website. Our company does not assume any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract apply only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES In the limited cases specified below, our company may disclose information about users to third parties outside the provisions of this "Privacy Policy": Compliance with the obligations imposed by the laws, Decree Laws, Regulations, etc. issued and in force by the competent legal authorities; To fulfill the requirements of the "Membership Agreement" and other contracts entered into by our Store with users and to implement them; For the purpose of conducting an investigation or investigation conducted by the competent administrative and judicial authorities in accordance with the procedure; Cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY In the emails you will send to our Customer Service regarding any order you place, never write your credit card number or passwords. The information in the emails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
BROWSER COOKIES Our company can obtain information about users visiting our store and their usage of the website using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site. The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose a person visited the site, how many times they visited, and how long they stayed on the site and to dynamically generate advertising and content tailored for users. The technical communication file is not designed to receive data or any personal information from your main memory or your email. Most browsers are designed to accept technical communication files by default, but users can change settings to prevent the arrival of technical communication files or to be notified when a technical communication file is sent if they wish.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the website, sending an email to users, or publishing it on the website. If the Privacy Policy provisions change, they will
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